Questions, answered.

Yes. Estimates are free, whether you’re filing with insurance or paying for the repair yourself.

However it’s easiest for you. Send photos and a few details through our online estimate form, email photos to info@havencollision.com, call us at (404) 726-3502, or stop by the shop at 3324 Laventure Drive in Chamblee.

Three is plenty to start: a close-up of the damage, a wide shot from six to eight feet back so we can see where it is on the car, and one from an angle. Daylight or a well-lit garage works best.

Your keys, and your insurance and claim information if you’re filing a claim. Our team will let you know ahead of time if anything else is needed.

Our Claims Managers work with most major insurance carriers and bring more than 40 years of combined experience. Tell us who your carrier is and we’ll work with them directly, so you’re not stuck in the middle.

Yes. Your insurance company may suggest shops, but where your car is repaired is your choice. Let your insurer know you’d like Haven Collision Center to do the repair, then call us and we’ll take it from there.

Yes. We’ll help coordinate your rental car, including with your insurance company and the rental company, so you’re not left without a ride.

Start with a free estimate so you know the cost up front. If it helps to spread out payments, we offer financing through Sunbit, and checking your options won’t affect your credit score.

Yes, through Sunbit. There’s no hard credit check to see your options, you’ll get a fast response, and Sunbit reports a 90% approval rate. Check your options.

It depends on the damage and on how quickly parts arrive. We’ll give you a realistic timeline up front, and if anything changes, you’ll hear it from us first.

Yes. You’ll get regular updates by phone or text from the time your car arrives until it’s ready, so you never have to wonder what’s happening with your car.

Yes. We offer a concierge pickup service within 5 miles of the shop, and towing service beyond that radius. Call (404) 726-3502 to set it up.

Yes, and daily drivers too. Every car gets the same certified technicians, the same Glasurit paint system trusted on high-performance and luxury vehicles, and the same lifetime warranty. We have one standard, and every car gets it.

The industry standard is a simple wash and vacuum after repairs. We go further: our Automotive Detail Experts bring out the shine on your whole vehicle, inside and out, not just the area we worked on.

Our written lifetime limited warranty covers metalwork and structural repairs, paint and refinish work, and craftsmanship, for as long as you own the vehicle. Replaced parts carry the manufacturer’s warranty. Read the full warranty.

Yes. Haven is an I-CAR Gold Class shop, factory-certified for Honda, Acura, Hyundai, Genesis, Kia, Subaru, Chrysler, Dodge, Jeep, Ram and Fiat, and our refinish team works exclusively with Glasurit’s 100 Line paint system. See all our certifications.

Often, yes. Many cars have a forward-facing camera mounted to the windshield for lane-keeping and automatic emergency braking, and manufacturers typically call for recalibration after the glass is replaced. We follow your manufacturer’s requirements and calibrate with OEM procedures before you drive away.

That’s the goal on every job. Our Automotive Refinish Specialists match your manufacturer’s paint color with precision using Glasurit, which is approved by more than 50 major car manufacturers worldwide.

We’re open Monday through Friday from 7:30 AM to 6 PM and Saturday from 9 AM to 1 PM, and closed on Sunday.

We’re at 3324 Laventure Drive, Chamblee, GA 30341, and we serve drivers across Chamblee, Doraville, Brookhaven, Dunwoody, Tucker and the rest of metro Atlanta. Get directions.

We’re always glad to hear from skilled people who care about doing things right. Email info@havencollision.com and tell us about yourself.